Immense thanks to Yvette for offering me the opportunity to be her guest blogger! This happened following a great coaching session I was lucky enough to have with her where we got onto the subject of ethics in the workplace and in which I must have come across as totally passionate about for her to […]
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Twice in the last few days, at informal networking events, the customer service from large businesses compared to SMEs has been discussed and this then moved onto the attitude and perception of the large businesses compared to that of the small business … I have two historical clients who I support for their payroll compliance […]
Last week’s blog on the criteria we use for promoting people generated dialogue on how people will promote for fear of losing a ‘key’ employee, only to pay the consequences later for a variety of reasons. And how sometimes that fear can be because of the wealth of knowledge and experience that a person has […]
As ever, my bathroom reading proved interesting again this week. An article in Management Today caught my attention. Entitled ‘The Indispensability Trap – Why being too good at your current job is a risk’, the following quote started me thinking … “Those who promote you make a leap of faith, a hope that you will […]
Having worked in retail for many years – back office support admittedly – I quickly understood that retailers are much like farmers and are impacted by the weather and it’s almost as if there is no perfect weather … The cold March we have all experienced has been reported as a massive disincentive […]
Are you standing on the station waiting for the train with everyone else or taking your own lead? I’m fortunate that I don’t have to commute on a daily basis and so when there are significant train delays it’s an inconvenience but not a disaster … For the second time in as many weeks, there […]
When someone in an organisation makes a serious mistake and then covers it up, if you’re like me then your first thought is ”why?” and the second is ”someone else must have known”. How can something so serious be the work and decision of just one person? From what I have observed, the first thought […]
In recent blog posts I’ve talked about business ethics, cost cutting and authentic leadership, plus the impact of these on employees, which – for more than two thirds of the work place – has resulted in burnout. This very much reflects the current situation in many organisations, even if its not obvious or openly admitted […]
Is employee burnout something that you’ve experienced or witnessed in the past? Is it something as a business owner you fear might be happening to you? This week HR Director magazine published the results of survey where more than 200 HR directors cited employee burnout for more than 30% of employees … That’s nearly a […]
Michelin was established in the UK in 1905 and its logo of the Michelin Man has become part of everyday language – although not always in the kindest way – and at its peak employed over 10,000 people in the UK … However, with a very competitive market and a reduction in road haulage with […]
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What My Clients Say
Thanks for all of your help, goes without saying we couldn’t have done it without you!
I have known Yvette for a number of years and met through our membership of the IPP. Yvette is an astute business woman and her passion for the industry she works in shines through at all levels. It is a pleasure to hear her speak at conferences as she always has something new to impart and the delivery of her material is always given with hunour and patience.
Trainer at The Chartered Institute of Payroll Professionals (CIPP)
The changes in Team HR have also been hard emotionally and it is still rocky but we are making progress. I’m very appreciative of all your help and guidance through the past few months.