If communication is the key to everything in business then understanding how people like to be communicated with, their preferred way of communicating and taking on information will make the difference between poor, mediocre, good and great communication.
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Communication is key for any business and any business relationship, well any relationship really. But are we good communicators or at least are we consistently good communicators?
Sitting with clients and listening to what’s happening in their business and their lives so much comes down to communication. It’s the key to everything and its also key to how I work with them as what I’m doing is communicating when advising, mentoring, asking questions and so on.
Last week Seth Godin said “all those meetings you have tomorrow – they were just cancelled. What would you do with the time?”
I don’t know about you but networking isn’t something I’m always excited to do, especially going to a new event – surprisingly enough I am a bit of an introvert.
Last week I attended Invest MK, where businesses pitch for funding ranging from a few thousand pounds to half a million or more.
I’m really lucky that my clients lend me their teams to work with and our conversations are far reaching where the subject matter depends on what’s going on for them at the time.
A few weeks ago we were discussing the play in work and that often we forget we can play and have fun when running a business. And I asked how many people are regularly working extra hours, why and the value it’s adding especially if it’s become the norm?
You’ve spent ages with pen, paper, post it notes, white boards etc. and planned it all out but then when it comes to the implementation and the communication things stall… every day stuff gets in the way.
I don’t know about you but there’s always a feeling of a new year in September, of course it goes back to being at school when the year started in September but its a feeling that doesn’t go away for me or many people that I talk to
- Do you have a box of dreams?
- How do you see your life… are there still six degrees of separation?
- Black Friday and Cyber Monday – Beneficial to businesses or does it attract the wrong kind of customer?
- Goals and targets – carrots or sticks?
- What are your vital statistics? Do you know your figures and how do you use them?
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What My Clients Say
The changes in Team HR have also been hard emotionally and it is still rocky but we are making progress. I’m very appreciative of all your help and guidance through the past few months.
Thanks for all of your help, goes without saying we couldn’t have done it without you!
I have known Yvette for a number of years and met through our membership of the IPP. Yvette is an astute business woman and her passion for the industry she works in shines through at all levels. It is a pleasure to hear her speak at conferences as she always has something new to impart and the delivery of her material is always given with hunour and patience.
Trainer at The Chartered Institute of Payroll Professionals (CIPP)