The seven deadly sins are something we ‘ve all heard of, first published by Pope Gregory the Great, and gone on to inspire all sorts of writers, film and TV directors, and even food. An article in Intelligent Life revisited the seven deadly sins in today’s society using a range of guest writers and whilst […]
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Well I got as far as writing the title and then left it for the day…. Was I procrastinating or was there little momentum… Nope, I just wasn’t clear what it was I wanted to write about… the idea was bubbling but not yet fully grown. If you’re like me then these things can grow […]
Yesterday someone demonstrated how useless data is unless it has context and a penny dropped for me, I’ve been talking about collecting data but what I really mean is gathering information. Data is simply a snapshot at a particular time it’s the context of the data and the comparison that makes it meaningful and useful […]
Simple – yes, easy – maybe, useful – you bet!! The six most useful questions that you can ask of yourself, of the business and of the people in the business… I was reminded of these yesterday by my good friend and mentor Peter Thomson. These questions give structure to any reviews and planning that […]
You’d think that a brand perceived as aspirational would work hard to maintain customer service and their reputation wouldn’t you? And yet my experience with my car is a million miles away from that: since I bought the car its spent more time in their workshop than with me… the lack of updates, clarity around […]
… that’s how a popular children’s programme used to start which was on just before Woman’s Hour so listened to by thousands of children every day. We all love stories, whether they are total fiction or stories about real life events we still love them. It’s the way that history and indeed news was passed […]
If you were to recall an inspirational speaker and by that I don’t just mean a motivational speaker, personally I’ve seen inspiring speakers who talk to quite dry subject…. I’m sure that you can see and hear them very clearly in your mind’s eye. You can probably see them on stage delivering a talk and […]
I am a firm believer that if you put your mind to anything you can do it – and this includes generating good quality leads by putting the business person you are talking to first – and not your objective of telling them your pitch and securing business. By putting yourself first you will not […]
Like all businesses the goals and plans of the business were shared and regular updates given but unlike most people everyone in the business also shared their personal hopes, dreams and goals whether or not they were business orientated. They did this on a quarterly basis, wrote them on a wall that everyone could see […]
The answer to that is yes and no because it wholly depends what is being said, how it’s being said and who’s saying it. We all know referrals are a great way to get new customers/clients and it can be an inexpensive way too compared to other methods. But it will only be of benefit […]
- Do you have a box of dreams?
- How do you see your life… are there still six degrees of separation?
- Black Friday and Cyber Monday – Beneficial to businesses or does it attract the wrong kind of customer?
- Goals and targets – carrots or sticks?
- What are your vital statistics? Do you know your figures and how do you use them?
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What My Clients Say
Thanks for all of your help, goes without saying we couldn’t have done it without you!
I have known Yvette for a number of years and met through our membership of the IPP. Yvette is an astute business woman and her passion for the industry she works in shines through at all levels. It is a pleasure to hear her speak at conferences as she always has something new to impart and the delivery of her material is always given with hunour and patience.
Trainer at The Chartered Institute of Payroll Professionals (CIPP)
The changes in Team HR have also been hard emotionally and it is still rocky but we are making progress. I’m very appreciative of all your help and guidance through the past few months.