The first few chapters were nothing new, stories that other teachers and mentors have used in the past but then I got to page 101 and something hit me. Gladwell was describing psychologist Robert Sternberg’s practical intelligence. This is where we “know what to say to whom, know when to say it, and know how to say it for maximum effect”.
“So you know how to do something and not why you know it and can’t always explain it either. So its practical in nature and not knowledge for its own sake.” Which is a different type of intelligence to the one that’s measured by IQ and we may have one and not the other. And have one in abundance compared to the other or have lots of both.
- Well what if we could help people understand practical intelligence? Some may call it common sense or say that it’s innate. And yes, that’s probably true but what if we could help people to start using practical intelligence?
- What if we could help people to join up the dots more? What value could that have?
- You may have to walk step by step through why you know what to say, when to say it, how to say it and who to say it to… or help the other people walk through their process.
- But once we understand it more then the more we can do it … it’s not about manipulation although some, sadly, will use it in that way.
- How many times have you ‘sold an idea, process, action’ to someone in such a way that they’ve come back to you with it as their idea. Where if you’d suggested it as something they should do directly they would found various objections but as they think it’s their idea they’re happy to go ahead. That’s practical intelligence… we’ve done it for years but hadn’t realised it…