Tag Archives | business ethics

How to overcome price objections

Whether selling a product or service, multiple products or multiple services from time to time we’re likely to come across objections from the client or prospective client about the price. Objections to price are interesting because they can point to the perception and thinking of the other party. And of course constant testing of price […]

Read full story Comments { 0 }

Trust…. Is that what’s missing in the 21st Century?

Having explored the seven deadly sins and then looked at the type of leaders who are emerging that are making change it occurred to me that one of the things that’s become apparent is the lack of trust in corporates, governments and politicians, the finance industry as a whole and in leaders. And the lack […]

Read full story Comments { 1 }

What part have greed and lust played in the business downturn?

Continuing the series on how 21st Century business behaviour reflects the seven deadly sins Having started to write about the modern equivalent of the 7 deadly sins and how they show up in business I attended a TEDx talk on ‘Greed, Generosity and the Greater Good’; it was really interesting to hear the speakers’ take […]

Read full story Comments { 0 }

How much does 21st Century business behaviour reflect the seven deadly sins?

The seven deadly sins are something we ‘ve all heard of, first published by Pope Gregory the Great, and gone on to inspire all sorts of writers, film and TV directors, and even food. An article in Intelligent Life revisited the seven deadly sins in today’s society using a range of guest writers and whilst […]

Read full story Comments { 0 }

Reputation v customer service… do we need a reputation strategy a part of customer service?

You’d think that a brand perceived as aspirational would work hard to maintain customer service and their reputation wouldn’t you? And yet my experience with my car is a million miles away from that: since I bought the car its spent more time in their workshop than with me… the lack of updates, clarity around […]

Read full story Comments { 0 }

Ethical banking? What might this look like?

So this week the new Governor of the Bank of England, Mark Carney starts; I wonder what he really thinks of the world economy and more especially the UK economy and if he’s had second thoughts over the last couple of weeks? Earlier today I noted on the BBC news website that one of his […]

Read full story Comments { 1 }

Leaving Your Ethics At The Door

Michelin was established in the UK in 1905 and its logo of the Michelin Man has become part of everyday language – although not always in the kindest way – and at its peak employed over 10,000 people in the UK … However, with a very competitive market and a reduction in road haulage with […]

Read full story Comments { 0 }

What’s Happened To Authenticity?

Some time ago I wrote about ”Locked Down Britain” and how businesses are cutting costs so much they are impacting on the growth and sustainability of the business, the very thing they are trying to maintain through the constant cuts … Over the last month, in the UK and Europe, we have seen much in […]

Read full story Comments { 0 }

Authenticity In Business

For some time now I’ve been talking to people about authenticity in business and in business leaders. It’s something that has to come from the top and is a quality, if you can call it that, or perhaps a behaviour of every manager within a business and really of every employee … Over the last […]

Read full story Comments { 0 }

Failure or Learning Point? It’s About Action Rather Than Reaction

In last week’s blog we talked about what if it goes right? as so often we plan for failure; perhaps we could be generous and call it having a contingency or understanding our options as opposed to allowing ourselves to fully explore what if something goes well and just as planned … And thats still […]

Read full story Comments { 0 }