Tag Archives | Innovation in Business

How to Reclaim Time From Your Email Inbox (and restore email sanity)…

“Arggghhhh too many emails…” I know how you feel… Fortunately with the help of Kate Gerry email sanity has resumed, well more or less – I am human after all. Kate really is the best person I know to get your In Box sorted out in fact she’s an absolute ninja when it comes to banishing […]

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Standing out from the crowd is more than doing things differently, its also about delighting people…

Standing out from the crowd in business isn’t perhaps quite so easy these days as businesses try to attract attention by doing things a little differently. But how many of them actually delight those customers who don’t do the norm? And how many of them retain those customers by continuing to delight them? Advertising campaigns […]

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Innovation the mother of invention…

Every professional magazine and journal and the national press is talking about innovation and few these days talk about invention other than in very technical terms and yet we are inventing things every day. I quite like Wikipedia’s definition ‘Innovation is the application of better solutions that meet new requirements, inarticulated needs, or existing market […]

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What’s your strategy for strategies? Does copying someone else’s strategy really work?

All too often business strategies aren’t based on solid evidence, research, or something that really fits with that particular business. Neither is it uncommon for businesses, especially small businesses, to have no real strategy or to have outgrown their strategy. I’m sure you’ve experienced this with businesses especially during the recent recession. Business strategies can […]

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What lies at the heart of your business? Does it need any cardiovascular surgery? PART 2

Last week I likened the heart of a business to the human heart with its four chambers, the way that it beats, and the support systems and back end as the cardiovascular system pumping the lifeblood around the heart of the business and the business itself. And we mostly discussed the two ‘chambers’ of the […]

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What lies at the heart of your business? Does it need any cardiovascular surgery?

Mike Corbridge, the Social Media Blackbelt gave an interesting presentation the other week where he put social media at the heart of any business and all the different types of social media then linking to each other like a support network. And yes, whilst I recognise that social media is very important to businesses it […]

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The Authenticity In Business Evolution

When I wrote about customer service and the difference between the treatment from large corporates vs small businesses the other week, some saw it as a call to arms and the start of a revolution …   Many commented that treatment received from call centres has indeed impacted on their businesses. Some had even written […]

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Nothing Much On Your Mind – Letting the Insights Flow

For most people, the weekend was a long weekend – possibly a holiday where you’ve spent time with nothing much on your mind – at least nothing much on your mind in relation to your work or your business … Perhaps it was an opportunity to visit family and friends, spending time with children, doing […]

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Visualise Your Success In 2013 – Now is the Perfect Time to Start

I am delighted to be writing a guest blog for Yvette Lamidey, someone whom I hold in high regard for her ability to work with businesses and individuals to achieve powerful insights which make a lasting difference … As a business coach and founder of Dream Timeline, a website dedicated to bringing the power of […]

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How Healthy Is Your Business And I’m Not Talking About Cashflow

The health of your business doesn’t just depend on the financial state of the business and in particular the cash flow. It depends on the systems in place to ensure that existing customers are well served, your products are desirable and your strategy for going to market is efficient … Perhaps more importantly, is that […]

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