“Arggghhhh too many emails…” I know how you feel… Fortunately with the help of Kate Gerry email sanity has resumed, well more or less – I am human after all. Kate really is the best person I know to get your In Box sorted out in fact she’s an absolute ninja when it comes to banishing […]
Tag Archives | Innovation in Business
Standing out from the crowd is more than doing things differently, its also about delighting people…
Standing out from the crowd in business isn’t perhaps quite so easy these days as businesses try to attract attention by doing things a little differently. But how many of them actually delight those customers who don’t do the norm? And how many of them retain those customers by continuing to delight them? Advertising campaigns […]
Every professional magazine and journal and the national press is talking about innovation and few these days talk about invention other than in very technical terms and yet we are inventing things every day. I quite like Wikipedia’s definition ‘Innovation is the application of better solutions that meet new requirements, inarticulated needs, or existing market […]
All too often business strategies aren’t based on solid evidence, research, or something that really fits with that particular business. Neither is it uncommon for businesses, especially small businesses, to have no real strategy or to have outgrown their strategy. I’m sure you’ve experienced this with businesses especially during the recent recession. Business strategies can […]
Last week I likened the heart of a business to the human heart with its four chambers, the way that it beats, and the support systems and back end as the cardiovascular system pumping the lifeblood around the heart of the business and the business itself. And we mostly discussed the two ‘chambers’ of the […]
Mike Corbridge, the Social Media Blackbelt gave an interesting presentation the other week where he put social media at the heart of any business and all the different types of social media then linking to each other like a support network. And yes, whilst I recognise that social media is very important to businesses it […]
When I wrote about customer service and the difference between the treatment from large corporates vs small businesses the other week, some saw it as a call to arms and the start of a revolution … Many commented that treatment received from call centres has indeed impacted on their businesses. Some had even written […]
For most people, the weekend was a long weekend – possibly a holiday where you’ve spent time with nothing much on your mind – at least nothing much on your mind in relation to your work or your business … Perhaps it was an opportunity to visit family and friends, spending time with children, doing […]
I am delighted to be writing a guest blog for Yvette Lamidey, someone whom I hold in high regard for her ability to work with businesses and individuals to achieve powerful insights which make a lasting difference … As a business coach and founder of Dream Timeline, a website dedicated to bringing the power of […]
The health of your business doesn’t just depend on the financial state of the business and in particular the cash flow. It depends on the systems in place to ensure that existing customers are well served, your products are desirable and your strategy for going to market is efficient … Perhaps more importantly, is that […]
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- How do you see your life… are there still six degrees of separation?
- Black Friday and Cyber Monday – Beneficial to businesses or does it attract the wrong kind of customer?
- Goals and targets – carrots or sticks?
- What are your vital statistics? Do you know your figures and how do you use them?
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What My Clients Say
I have known Yvette for a number of years and met through our membership of the IPP. Yvette is an astute business woman and her passion for the industry she works in shines through at all levels. It is a pleasure to hear her speak at conferences as she always has something new to impart and the delivery of her material is always given with hunour and patience.
Trainer at The Chartered Institute of Payroll Professionals (CIPP)
Thanks for all of your help, goes without saying we couldn’t have done it without you!
The changes in Team HR have also been hard emotionally and it is still rocky but we are making progress. I’m very appreciative of all your help and guidance through the past few months.