There’s nowt so different as folk… to be celebrated and to understood

People-in-bar

Over the years, like me I’m sure you’ve met a huge range of people; some you’ll have forgotten instantly, others leaving a lasting impression. And have you noticed that people, including ourselves from time to time, will wear a mask of who they think they are, who they think they should be or who they think people think they should be… which sadly hides the real person, the authentic you as I call it.

We could have a very long debate about roles and persona and whether you need to have a different persona for specific roles… but again that comes back to the authentic you and values. We all have values in life and in business and if these aren’t honoured then it impacts on a range of things and can cause things to unravel…

Talking with some like minded friends recently we pondered on how some people who we really like, no matter what environment they’re in, will go into overt sales mode whether its appropriate or not… they simply aren’t fully connecting with the people they’re talking to or getting any form of permission to sell. And guess what… it really hacks people off, especially if it’s in an environment where they weren’t expecting to be sold to. There’s a massive difference between telling people about your business and selling to them…

Here’s a few tips on how you can still engage…

  • Eyes, teeth, chest… make eye contact, smile and share a breath… creates connection with people straight away… and be you… don’t wear a mask…
  • Change the frequency of your internal radio station from WIIFM to WIIFT (what’s in it for them) – listening to people from the perspective of how can I be of service, who do I know that I can connect them to? They may be tuned into WIIFM but you don’t have to be…
  • If you say you’ll do something, do it… people will remember that and reciprocity comes into play. Conversely if you thought someone would be a good connection but they aren’t then tell them
  • Listen to people’s language patterns and use them in the conversation
  • If you think you really can help someone then ask if it would be ok to call and have a chat, perhaps say that you were curious about what they said and have a few thoughts… thus creating the right environment for the conversation

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